Problem

I want to create a message in Viz Ticker Client, while the spell check feature is activated, but the system seems to freeze when I try to do this.

Solution

An error message similar to the above may appear in the background when trying to create a message while the spell check feature is activated: Cannot find the proofing tools for <your default language>. Check your Office Language Preferences to see if the required proofing tools are installed. This dialog box must be closed for the system to work.

The spell check function is based on the Microsoft Office dictionary, and uses the default language in Microsoft Word. For the Viz Ticker spell check function to work, Microsoft Word must be installed on the machine, and the proofing tools must be updated accordingly.